Privacy Policy

Effective Date: 9/21/2025

RequestIn (“we,” “our,” or “us”) provides a platform that allows audience members to request songs from bands and enables bands to receive payments for fulfilling those requests. This Privacy Policy explains how we collect, use, and share personal information when you use our services.

1. Information We Collect

From audience members (customers):

From bands (connected accounts):

Automatically collected:

2. How We Use Information

3. How We Share Information

We do not sell your personal information. We share it only as necessary to operate our services:

4. Data Security

We rely on trusted providers like PayPal to handle sensitive financial information. We never store full card numbers or payment credentials. We take reasonable measures to protect your data.

5. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information. You can make requests by contacting us at the email below.

6. Cookies & Tracking

We collect analytics data when you use our services, including on the public song request page. This includes a persistent device identifier stored in your browser's local storage, your IP address, and usage events such as page views, searches, and song selections. This data is used solely to understand how the platform is used and to improve our services. We do not sell this data. You can clear local storage in your browser settings to remove your device identifier.

7. Changes

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

8. SMS Communications

If you provide your phone number, you may receive SMS messages from RequestIn related to your song requests, including updates or communications from the band regarding your request.

By providing your phone number and opting in, you consent to receive these messages.

Contact Us

RequestIn LLC
Email: contact@requestin.net